Easy Returns
Ordered the wrong item? Or not happy with the product? Simply contact us within 14 days from the day after delivery to return your order.
- We’ll get back to you within 48 hours to authorize the return.
- You can then send the product back to us via a secure courier. You’ll need to arrange and pay for the courier, you should also make sure the product is insured with the courier and securely packaged for the journey.
- Once we’ve received the product back we’ll check it over and then contact you with the next steps.
If the item has been used or installed we will only make a partial refund to cover the diminished value of the product.
Some items bought online or by mail order cannot be returned because you change your mind. These include: Digital downloads, CDs, DVDs or software if the seal is broken on the wrapping, tailor-made or personalized goods, headphones.
Our Easy Returns policy is for consumers only,
Where is my refund?
When your card makes a payment, your money is reserved in real-time. Your bank displays this as a ‘pending’ or ‘pre authorized’ payment and assigns it for specific goods. Next, there’s a ‘post authorized’ check, and your money lands in our account. Altogether, this process can take up to three working days.
When we do a refund, it’s the same process in reverse. We’ll tell your bank that we’d like to send a refund; there’ll be a pre and post-authorization check, and your refund is issued within three working days.
Need help?
Contact us at {info@wariz.co.uk} for questions related to refunds and returns.
